Access your accounts

Anytime. Anywhere. (* required)

customer care center workers

Contact Us

At Tompkins Mahopac Bank, we're committed to being available when you need us.

Whether you’re on the run and need to send a quick email from your smart phone, or you just want to stop in to a branch to ask a question, we’re here to help. Give us a call, send us an email, chat with us live, stop by or fill out the form below. We’re happy to get the conversation started!

Customer Care Center
Local: 1-866-462-2658
Monday - Friday 8am-7pm, Saturday 9am-1pm (excluding holidays) 

Automated Phone Banking
24 Hour  Phone Banking | 1-888-226-5742

For Digital Banking Assistance: 
Regular Business Hours: 1-888-300-0110 | Monday - Friday 8am-7pm, Saturday 9am-1pm (excluding holidays)

For Debit Card or ATM Card Assistance: 
Card Services | 1-877-282-0444  | Monday - Friday 8am-7pm, Saturday 9am-1pm (excluding holidays)  

To Report a Lost or Stolen Debit Card or ATM Card After Hours: 

To Report a Lost or Stolen Tompkins Credit Card: 
24 Hour Card member Service | 1-800-558-3424  

To Contact Tompkins Insurance Agencies:
24 Hour Customer Care Center | 1- 888-261-2688 | Report a Claim

To Contact Tompkins Financial Advisors:
Monday – Friday 8am – 5pm | 607-273-0037
General Inquiries & Digital Banking Assistance  |

Monday - Friday 8am-7pm, Saturday & Sunday  9am-7pm  (excluding holidays)

If you have a general inquiry or a digital banking assistance request, live chat support is available on our website:

Monday - Friday 9am-5pm  (excluding holidays)

Tompkins Mahopac Bank
1441 Route 22 | Brewster, NY 10509
* Indicates Required Fields
Best Method of Contact *
Processing form... please wait.
There was an error submitting the form.

Thank you for your submission!

We will be in touch with you soon.

man viewing Lightning Loans on tablet



Running a business is complicated enough. If you're in need of a business loan, we can simplify the process. Apply online in minutes wherever and whenever it's convenient for you. 


Go to Lightning Loans