Contact Us

Tompkins Mahopac Bank, we're committed to being available when you need us. You can reach us by phone, email or at any branch location. We offer the following customer service options:

By Phone: Customer Care Center | Monday - Friday, 8:00am - 6:00pm, Saturday 9:00am - 12:00pm
1-866-GO-BANK8 (1-866-462-2658)

Automated Phone Banking | 888-226-5742

By Email: General Inquiries |  mbinfo@tompkinsfinancial.com
By Mail: Tompkins Mahopac Bank
1441 Route 22 | Brewster, NY 10509
By Branch/ATM Location: Click here to find a Branch or ATM near you
For Internet Banking Assistance:

Regular Business Hours

1-888-300-0110 | Monday - Friday, 8am-5pm, Saturday, 9am-12pm (excluding holidays)
Email | ibankMB@tompkinsfinancial.com  

After Hours Email Support:

Monday - Friday 5pm-9:30pm, Saturday 12pm-9:30pm and Sunday 9am-9:30pm (excluding holidays).
Email | ibankMB@tompkinsfinancial.com

To Report a Lost or Stolen Visa Debit Card or ATM Card: Card Services | Monday - Friday, 8:00am - 6:00pm, Saturday 9:00am - 1:00pm
1-877-282-0444

After Hours  | 1-800-236-2442

To Report a Lost or Stolen Tompkins Visa Credit Card: 24 Hour Cardmember Service | 1-800-558-3424  

 Customer Service Options:  Click here to learn more