Contact Us

Tompkins Mahopac Bank, we're committed to being available when you need us. You can reach us by phone, email or at any branch location. We offer the following customer service options:

By Phone: Customer Care Center | Monday - Friday 8am-7:30pm, Saturday 9am-12pm (excluding holidays)
1-866-GO-BANK8 (1-866-462-2658)

Automated Phone Banking | 888-226-5742

By Email: General Inquiries |  mbinfo@tompkinsfinancial.com
By Mail: Tompkins Mahopac Bank
1441 Route 22 | Brewster, NY 10509
By Branch/ATM Location: Find a Branch or ATM near you
For Internet Banking Assistance:

Regular Business Hours

1-888-300-0110 | Monday - Friday 8am-7:30pm, Saturday 9am-1pm (excluding holidays)
Email | ibankMB@tompkinsfinancial.com  

After Hours Email Support:

Monday - Friday 5pm-7:30pm, Saturday 1pm-730pm and Sunday 9am-7:30pm (excluding holidays).
Email | ibankMB@tompkinsfinancial.com

For Debit Card or ATM Card Assistance: Card Services | Monday - Friday 8am-7:30pm, Saturday 9am-1pm
1-877-282-0444
To Report a Lost or Stolen
Debit Card or ATM Card
After Hours:
1-800-236-2442
To Report a Lost or Stolen
Tompkins Visa Credit Card:
24 Hour Cardmember Service | 1-800-558-3424  

 Customer Service Options:  Click here to learn more